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According to the 2008 Cone/Duke University Behavioral Cause Study there is a very strong link between the choices consumers make and cause related marketing.
The Study consists of a two phase research methodology. The first phase was conducted throughout October and December 2007 in a behavioral lab study at Duke University among a random sample of 182 participants, ranging in age from 18- to 62-years-old. The second phase, conducted online in July 2008, consisted of a demographically representative U.S. sample of 1,051 adults, including 625 women and 426 men.
Here are some of the highlights:
85% say it is acceptable for companies to include causes in their marketing (compared to 66% in 1993)
79% would be likely to switch brands if the other brand has a good cause associated with it
38% had purchased a product associated with a cause in the previous 12 months (compared to 20% in 1993)
Future trend they have identified include:
- Social Consciousness Elevation
Companies will serve as a catalyst in increasing understanding and fostering empathy among mainstream consumers about the ways in which complex, often unfamiliar global issues, such as access to clean water, human rights and gender equality, impact business and the health of society.
Companies will increasingly create new products or market existing ones with an eye toward manufacturing responsible goods that meet the everyday needs of their customers.
Companies will look beyond NGOs as the sole source of their credibility halo.
Multinationals will steer away from focusing on a single issue to creating global citizenship platforms, tailoring their efforts to meet the needs of key markets.
- Stakeholder Customization
To harness the passion and actions of their stakeholders and to deepen engagement, companies will identify legitimate opportunities to co-create cause efforts.
To effectively build trust among even the most skeptical stakeholders, companies will disclose not only the details of a specific cause program, but also of the peripheral business issues that impact their actions
- Business-to-Business Translation
Business-to-business companies will become more accountable to their unique stakeholders, including employees, customers and vendors, and will brand, package and communicate their citizenship efforts.
- Measurement and Justification
Companies will be forced to redefine measurement metrics no longer based on outputs, but on the outcomes for society and their business.